ESG Asset Claims is committed to ensuring equal access to our website and services for every visitor. This statement describes our current accessibility efforts, how to report barriers, and how to request assistance.
Accessibility Commitment
Equity Solution Group LLC, operating as ESG Asset Claims, is committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities.
We continually work to improve accessibility by following recognized accessibility best practices and applying the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 AA where reasonably practical.
Our goal is to provide an inclusive experience regardless of technology or ability.
Need Assistance?
If you experience difficulty accessing any portion of this website or require information in another format, please contact us using any of the methods below.
We will make reasonable efforts to provide assistance promptly.
Reporting Accessibility Issues
If you encounter a barrier on our website, we want to know. Please include the following information when reaching out:
- The webpage URL or feature where you experienced difficulty
- A description of the accessibility issue
- The device and browser you are using (if known)
- Your preferred contact method for our response
We aim to respond to accessibility inquiries within 3 business days.
Our Accessibility Standards
We apply the following practices across the ESG Asset Claims website:
- Keyboard-navigable interface — all interactive elements are reachable and operable via keyboard
- Visible focus indicators on all interactive elements
- Skip-to-main-content link on every page
- Descriptive alternative text for all meaningful images
- Labeled form fields with accessible error messages
- Sufficient color contrast ratios consistent with WCAG 2.2 AA
- Semantic HTML landmarks (header, nav, main, footer) on all pages
- Respect for the prefers-reduced-motion media query
- Screen-reader compatible ARIA attributes where applicable
Continuous Improvement
Accessibility is an ongoing process. We continually evaluate and improve the website to provide a better experience for every visitor.
We welcome feedback from users of all abilities to help us identify gaps and prioritize improvements. If you have suggestions, please contact us using any of the methods listed above.
Scope of This Statement
This accessibility statement applies to the ESG Asset Claims public website at esgassetclaims.com, including the homeowner intake form and all marketing pages.
The client portal, attorney portal, and internal CRM are separate authenticated environments. Accessibility standards are applied to those systems as part of our ongoing development practices.
Known Limitations
While we strive to meet WCAG 2.2 AA standards across our website, some third-party components (such as the Clerk authentication widget) are maintained by external vendors whose accessibility implementations may differ.
If you encounter difficulty with any third-party feature, please contact us directly and we will assist you through an alternative method.